Awaab's Law compliance, automated
Automatic 14-day deadline tracking, countdown reminders, and tribunal-proof audit trails for UK landlords. Stop risking £10,000+ fines because you lost track of a WhatsApp message. Introduced under the Social Housing (Regulation) Act 2023.
Compliance Tracking
How Maintaro protects you from Awaab's Law fines
Automatic compliance built specifically for the 14-day damp investigation deadline — and every SLA that follows.
Automatic 14-day countdown
When a tenant reports damp, Maintaro instantly starts a 14-day investigation countdown. Your dashboard shows "9 days, 4 hours remaining" — impossible to miss.
Escalating deadline reminders
Email + SMS alerts at 7 days, 3 days, 24 hours, and on breach. You'll never forget a deadline while on holiday or dealing with other emergencies.
Tribunal-proof audit trail
Every action timestamped: report received, inspection scheduled, works completed. Export as PDF for tribunal cases. Proof — not promises.
Proof of notification logs
Awaab's Law requires proof you notified tenants. Maintaro auto-logs every notification with timestamps, so "I forgot to tell them" isn't a risk.
Repair SLA tracking
After investigation, track separate repair deadlines: 7 days (Category 1), 14 days (Category 2), 28 days (routine). Two timers, zero confusion.
Contractor coordination
Assign contractors with full deadline visibility. If they delay, you're alerted before you breach — not after. No more "contractor was busy" excuses.
Penalties & Enforcement
Awaab's Law penalties — already being enforced
These fines are being issued now to landlords who miss the 14-day deadline. There are no warnings.
Minimum fine with no prior warning. Issued even if you subsequently complete the repair.
Fines escalate significantly for repeat breaches. Multiple properties = multiple exposures.
Property deemed unfit — zero rental income until works are completed to council satisfaction.
Can't prove 14-day investigation happened? Automatic breach ruling. Proof of investigation is mandatory, not optional.
Source: GOV.UK — Awaab's Law guidance · Social Housing (Regulation) Act 2023
The Problem
Why WhatsApp & spreadsheets fail
Real landlords losing thousands because manual tracking doesn't work for legal deadlines.
❌ WhatsApp messages get buried
Tenant reports damp on 1st Oct. By 15th Oct, it's 47 messages up in the chat. You miss the deadline. Fined £5,000 even though you completed the repair.
❌ No automatic reminders
You add "inspect by 15th Oct" to your calendar. But you're on holiday. Or you forget to check. No failsafe means missed deadline means fine.
❌ No proof of investigation
You inspected on 10th Oct. But can you prove it in tribunal? WhatsApp doesn't timestamp inspections — only messages. You lose the case.
Want the full details?
Read our comprehensive guide covering real landlord stories, the full legal timeline, and step-by-step compliance workflows for Awaab's Law.
Don't wait for the first fine
Join 250+ UK landlords protecting their portfolios with automatic Awaab's Law compliance tracking. Get 3 months free as an early access member.
- Automatic 14-day deadline tracking with countdown timers
- Email + SMS reminders so you never miss a deadline
- Tribunal-proof audit trails with one-click PDF export
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